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At The Office Desks Sales Store (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our professional clients’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theofficedesks.com or make purchases of our premium office furniture solutions.

1. Information We Collect

We collect information to provide better services to our business customers and improve our professional office furniture offerings:

  • Personal Information: When you make purchases of our ergonomic chairs, boardroom solutions, or specialist work environments, we collect your name, business address, email, phone number, and payment details.
  • Transaction Information: Details about products you purchase from us, such as 24-hour office chairs or Alpha Plus office furniture suites, including order value and payment method.
  • Technical Information: IP address, browser type, operating system, and other technical details when you access our site to browse our catalog of professional office solutions.
  • Usage Data: Information about how you interact with our website, such as pages visited, products viewed (e.g., anti-static ESD chairs or combination cupboards), and time spent on site.

2. How We Use Your Information

We use the information we collect for business purposes in line with our professional office furniture services:

  • To process and fulfill your orders for boardroom chairs, bench desks, or other office furniture products
  • To provide customer support regarding your purchases of ergonomic solutions or storage furniture
  • To improve our website and product offerings based on how professional clients interact with our content
  • To send important notices about your orders, such as shipping confirmations for bariatric office chairs or audio visual furniture
  • To prevent fraud and enhance the security of our payment systems for high-value transactions
  • To comply with legal obligations related to international business transactions

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (such as PCI-DSS compliant processors), and delivering products like Braemar Pro office furniture worldwide.
  • Legal Requirements: When required by law or to respond to legal process regarding transactions for specialist items like combination boards or cluster desks.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As suppliers to professional environments worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information, just as our 24-hour rated chairs are built for reliability:

  • 256-bit SSL encryption for all transactions
  • Strict PCI compliance standards for payment processing
  • Tokenization technology that prevents storage of full payment details
  • Regular security audits of our systems

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide products and services like back support accessories or cable management systems
  • Maintain business records for tax and accounting purposes
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about your office furniture purchases
  • Correction: Update or correct inaccurate information in your account
  • Deletion: Request deletion of your personal data under certain circumstances
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing in specific situations

To exercise these rights, please contact us at the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience when browsing our range of professional office solutions:

  • Essential Cookies: Necessary for our website to function, such as during checkout for boardroom chairs or bookcases
  • Performance Cookies: Help us understand how visitors interact with our site, improving navigation to products like anti-static ESD chairs
  • Functionality Cookies: Remember your preferences for future visits when researching ergonomic solutions

You can control cookies through your browser settings, though this may affect website functionality.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices regarding your office furniture purchases, please contact our Data Protection Officer:

Email: [email protected]
Phone: +44 (0)191 123 4567
Address: 66 Silksworth Ln, Sunderland, GB SR4R 1GA